Terms of Service

Effective Date: 21-10-2024

Welcome to PingNow.ai ("Service", "We", "Our", or "Us"). By accessing or using our website and services, you ("User", "You", "Your") agree to comply with and be bound by the following Terms of Service ("Terms"). Please read them carefully before using the service. If you do not agree to these Terms, please do not access or use our service.

1. Acceptance of Terms

By creating an account, accessing, or using PingNow.ai, you agree to these Terms of Service. We reserve the right to change or modify portions of these Terms at any time. Any changes will be effective immediately upon posting the revisions to this page. Your continued use of the Service following any changes constitutes your acceptance of those changes.

2. Eligibility

By using the Service, you represent that you are:

If you are using the service on behalf of a business or legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Account Registration and Security

3.1 Account Creation

You must create an account to access some features of PingNow.ai. During the registration process, you must provide accurate, complete, and updated information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibility

You are responsible for all activity that occurs through your account and must notify us immediately of any unauthorized use or breach of security

3.3 Termination of Account

We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms or engaged in unauthorized activities on our platform.

4. Usage of Service

4.1 Service License

PingNow.ai grants you a non-exclusive, non-transferable, revocable license to access and use the service in accordance with these Terms.

4.2 Usage Restrictions

You agree not to

4.3 Fair Usage Policy

We may limit your access to the Service if we determine that your usage is excessive or in violation of fair usage practices. Free Plan users are limited to [object Object] per month, and credit usage in other plans is subject to the plan's terms.

5. Plans, Payments, and Refunds

5.1 Subscription Plans

PingNow.ai offers several subscription plans as outlined on our pricing page. Each plan has specific features, limits, and credits.

5.2 Payments:

Payments for paid subscription plans are due upon registration or plan upgrade. All prices are in INR and are subject to applicable taxes. You authorize us to charge your payment method for the chosen subscription.

5.3 Renewals

Paid plans automatically renew at the end of each subscription period unless canceled. You may cancel at any time, but cancellations will only take effect at the end of the current subscription period.

5.4 Refunds

All payments are final and non-refundable. If you believe you were charged in error, please contact our support team within 15 days of the charge for review.

6. Credits and Usage

6.1 Credits

Each plan includes a certain number of credits for chatbot interactions. Credits are reset each billing cycle. Unused credits do not roll over to the next billing cycle.

6.2 Overages

If you exceed your allotted credits, you will be required to purchase additional credits or upgrade your plan

6.3 Free Plan Usage:

The Free Plan is limited to 100 credits per month. PingNow.ai reserves the right to terminate Free Plan accounts after extended periods of inactivity or abuse

7. Intellectual Property

7.1 Ownership

All intellectual property, including trademarks, service marks, logos, and any other content displayed on PingNow.ai, are the property of PingNow.ai or its licensors. You do not acquire any ownership rights by using the service.

7.2 User Content

You retain ownership of any content you create using the Service. By submitting content to PingNow.ai, you grant us a worldwide, royalty-free, non-exclusive license to use, display, and distribute your content for the purposes of operating and improving our service.

8. Third-Party Services

8.1 Integrations

Our service may integrate with third-party services such as WhatsApp, Slack, and Google Sheets. Your use of third-party services is governed by their respective terms and policies

8.2 Disclaimers

PingNow.ai is not responsible for any damages or issues caused by third-party services integrated into the platform.

9. Confidentiality and Data Privacy

9.1 Confidential Information

We take reasonable measures to protect the confidentiality of your data. You agree to maintain the confidentiality of any non-public information related to the service.

9.2 Data Collection

We collect and process personal data in accordance with our Privacy Policy, which you agree to by using our services.

9.3 Data Security

While we strive to protect your data, we cannot guarantee that unauthorized third parties will never be able to breach our security measures. By using PingNow.ai, you acknowledge and agree that you are using the service at your own risk.

10. Disclaimer of Warranties

PingNow.ai is provided on an "as is" and "as available" basis. We do not guarantee that the service will be uninterrupted, error-free, or meet your specific requirements. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose

11. Limitation of Liability

In no event shall PingNow.ai, its affiliates, or its licensors be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities, arising out of or related to your use of the service. Our total liability, whether in contract or tort, shall not exceed the amount you paid to use the service.

12. Indemnification

You agree to indemnify, defend, and hold harmless PingNow.ai, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of your use of the service or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to the service at any time for any reason, including if you violate these Terms. Upon termination, your right to use the service will immediately cease.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Indian Courts. Any disputes arising from these Terms or the use of PingNow.ai shall be resolved in the courts of Chennai High Court.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at

Email:support@pingnow.ai