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PingNow – The AI Assistant Revolutionizing E-Commerce
PingNow is an advanced AI-driven platform designed specifically for e-commerce businesses. By integrating seamlessly into your
WhatsApp, Instagram, Messenger, Website and voice channels, PingNow helps brands automate customer interactions, increase sales, and improve customer satisfaction — all in real-time. Whether you're a small D2C brand, a retail giant, or a dropshipping expert, PingNow scales with your business to enhance both the customer experience and your bottom line
Why Choose PingNow?
Scalable For Growth
From small stores to large retail brands, PingNow’s AI bots scale effortlessly, handling unlimited inquiries so you never miss a sale or support request
Omnichannel Advantage
Engage customers wherever they are — WhatsApp, Instagram, Messenger, Website, or Voice Call. One platform for all your sales and support needs
Better CX, Less Effort
Automate up to 90% of customer interactions, allowing your team to focus on high-value tasks and complex queries
Proven Results
Our clients see an average 30% increase in conversions and a 20% reduction in cart abandonment, thanks to PingNow’s AI-powered assistance
Core Features and Benefits
Omnichannel Engagement
Engage customers everywhere they are.
PingNow isn’t limited to just one communication channel. Whether customers land on your Website, text you via WhatsApp, slide into your Instagram DMs, or call you, PingNow ensures your brand is always ready to engage with them, instantly. With seamless integration into all major e-commerce platforms and channels, PingNow ensures a consistent, personalized experience for your customers across all touchpoints.
Chatbot for Websites : Automate FAQs, product suggestions, and order updates on your site
WhatsApp AI Bot : Manage orders, FAQs, and payments directly on WhatsApp
Instagram DM Bot : Auto-reply to DMs with product info, prices, and promos.
Voice AI : Answer calls and guide customers or resolve support queries with AI
24/7 Customer Support & Sales Automation
Never miss a lead, even while you sleep
PingNow helps you keep your business running around the clock by automating responses to customer inquiries 24/7. Whether it’s answering product questions, providing shipping information, or assisting with returns PingNow ensures your customers are supported at all times, even when your team isn’t available
Automated Order Tracking : Send real-time updates without manual work.
Instant Problem Solving : Fix cart, payment, and delivery issues instantly.
Support for FAQs : Handle common questions automatically, saving support time.
Personalized Shopping Experience
Increase conversions with targeted recommendations
PingNow’s AI learns from customer interactions to offer highly personalized recommendations. By understanding customer preferences and behaviors, PingNow can suggest products, offer discounts, and even guide shoppers through checkout.This level of personalization increases the likelihood of conversion and repeat purchases
Smart Suggestions : Recommend products based on browsing behavior
Promo Alerts : Show deals and upsells tailored to customer actions
Cart Recovery : Auto-follow up on abandoned carts with reminders or offers.
Easy Setup with Zero Coding
Get started in minutes, no developers needed
PingNow is designed to be user-friendly, with a no-code interface that allows e-commerce store owners to set up AI bots in just a few clicks You don’t need any technical expertise to get your AI assistant running and engaging with customers
Drag & Drop Builder : Create and customize bots easily—no coding needed
Pre-built Templates : Ready-to-use for retail, D2C, dropshipping & more
Easy Integration : Seamlessly connects with Shopify, WooCommerce & top platforms
Advanced Analytics & Insights
Make data-driven decisions with powerful insights.
PingNow provides a comprehensive analytics dashboard to track how well your AI is performing, identify popular products, monitor customer sentiment, and optimize for better performance. With these actionable insights, you can make informed decisions that increase sales, improve customer satisfaction, and optimize your AI flows
Interaction Analytics : Monitor customer engagement in real time
Bot Reports : Track response speed, conversions & issue resolution.
Product Insights : See top-selling items & effective marketing tactics
United for Growth
Choose the right pricing plan for you
No Cost Plan
Perfect for getting started with PingNow.ai and exploring the full potential of AI-driven customer interactions.
- 100 Credits
- Access to all core features
- Real-time analytics dashboard
- Email Support
- Basic NLP (Natural Language Processing)
- Access to pre-built bot templates
Essential
$35 / month
An ideal plan for growing businesses looking to automate more customer interactions.
- 1,00,000 Credits
- Advanced NLP for better conversational accuracy
- Customizable bot workflows
- Integration with CRM systems
- Priority email support
Recommended
Pro
$65 / month
Designed for businesses that want to extend their capabilities with multi-channel integration.
- 2,20,000 Credits
- Everything in Essential Plan, plus
- WhatsApp Integration for chatbot interactions
- Multiple Bot Management
- Custom Branding options
Business
$125 / month
The all-in-one plan for enterprises requiring advanced features and high-volume chatbot interactions.
- 4,50,000 Credits
- Everything in Pro Plan, plus
- Voice Integration for voice-enabled chatbots
- AI-Powered Sentiment Analysis
- Dedicated Account Manager
Great minds think here
PingNow.ai became our virtual sales expert. It engages with customers even during off-hours, resulting in a 30% boost in conversions. We no longer miss potential leads, and our team can focus on scaling.
Ananya R., Founder of TrendyThreads
We were struggling with delayed responses and abandoned carts. Since adding PingNow.ai, our response time dropped drastically, and customer satisfaction soared. It's like having a full-time support team without the overhead.
Rahul M., Owner of GadgetHub
What impressed us most was PingNow.ai’s learning curve. Within days, it was answering complex product questions better than some human reps. It's now a core part of our customer journey.
Sara T., Marketing Head at LuxeEssentials
Since integrating PingNow.ai into our Shopify store, we've seen a 30% increase in sales conversions. The AI assistant handles customer inquiries seamlessly, allowing our team to focus on scaling our business
Dev K., Co-Founder of FitFrenzy Gear
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